Patient Transportion | United States

Caliber is Built for Care

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Care & Transport, Together.

FROM THE BEGINNING, CALIBER HAS RAISED THE STANDARD IN EVERY ASPECT OF THE PATIENT EXPERIENCE.

Caliber has over 100 years of combined experience in logistics and healthcare – one of the highest in the industry, paired with the newest, cleanest, and safest fleets in the US.

Our drivers are background and drug screened, trained in CPR and safe driving, and are always in uniform.

&

means more.

'Bedside to Doctor Side' means Caliber assists for the entire trip. From getting your jacket, to helping you navigate complex hospitals, Caliber's crews care.

Bariatric Transport4

Our specialized service specifically engineered for patients over 300lbs.1 Using equipment and techniques designed around bariatric patients.

Starts at $90 wheelchair, $300 for stretcher

Who pays for the services provided by Caliber?

Caliber does not direct-bill insurance. Reservations are secured by a credit card and patients can pay by card at time of service. At this time, Caliber does not accept cash or check. A patient's facility may pay for Caliber's services if the resident contract or Level of Care includes transportation benefits.
How much notice do I need to give before a trip?

Same-Day and future reservations can be made anytime. With Same-Day service, we ask for at least a 2-hour notice, and all reservations are subject to availability.
What services does Caliber offer?

We specialize in medical transport with wheelchair, stretcher, and ambulatory patients. Our entire fleet is capable of carrying all three service levels, even stretcher, giving Caliber more vans in more places. All services are non-emergency, meaning you should call 911 if it’s truly an emergency.
Can someone ride with the patient?

Yes. In fact Caliber encourages an escort and does not charge any extra fees for a second rider. Caring for your loved one is the most important thing, and that can’t be done in separate car where you’re made to follow.
How far can I travel?

Caliber’s network can get most patients from point A to point B, regardless of distance, even coast-to-coast. There is a per-mile charge for every trip. If you're traveling further than 30 miles one-way, there may be a Long Distance Surcharge.
Are these really wheelchair vans?

Our vehicles are different, for a reason. We designed our vans to be low-riding, making entry and exit easier. Next, using rear-ramp loading, we avoid the high flying, high risk, hydraulic lifts. Because 85% of Caliber's trips are wheelchair, we put Q-Straints and seatbelts in all the right places. Explore the graphic of our van below.

WE DO ONE THING. AND WE DO IT REALLY WELL.

Non-Emergency Medical Transport (NEMT) with Patient’s ‘Bedside-to-Doctor’s Side’ service.1

Caliber carries patients to and from appointments, discharges, and more.

1. Unlike an ambulance, Caliber does not provide medical care. Caliber is not a substitute for emergency transport, please call 911 for emergencies.

2. Stretcher service available in Tennessee and Kentucky 3. Stretcher-chair service available in Texas. 4. Bariatric service is available in all markets.

SERVICES

BEST IN CLASS PATIENT CARE. It's who we are.

98%

ON-TIME

ARRIVALS

.001%

MISSED

APPOINTMENTS

30min

AVG RETURN

WAIT TIME

WHEELCHAIR

As our core service, wheelchair transports account for 85% of all trips. Our vans are rear-ramp loading and specially designed for comfort and safety.

Storytelling

A safer alternative to taxis and ride-share platforms. When a patient can walk or transfer from a wheelchair, our ambulatory service provides Caliber's standards at a reduced rate.